Person support will make initial contact with a Splunk Call Center representative who, upon confirmation of entitlement, will transfer the customers’ call to the appropriate channel. For inbound phone calls, customers entitled to U.S. Designated Support Hours will apply to the delivery of Support provided by U.S. Person as defined under EAR/ITAR export controls. Local time defined by the time of day at the location of the customer creating the support ticket.ġ-Business day (Excluding Splunk observed holidays) is defined as Monday – Friday (8 AM – 8 PM) EST.Ģ-Splunk offers support and success programs designed to meet the needs of our customers that require direct contact from a U.S. The deep dive functionality allows links to built-in kpi views or to other glass tables or dashboards making it simple to zoom in to focus on trouble spots or zoom out for a high level view of your critical services. Enhancement requests should be logged via the Splunk Ideas Portalġ-Business day (Excluding Splunk observed holidays) is defined as Monday – Friday (8 AM – 5 PM). Splunk IT Service Intelligence is especially well suited to bringing architectural diagrams to life.
Splunk support portal software#
One or more important features of purchased Splunk software has become unusableĪny other case where a feature of purchased Splunk software is not operating as documentedĪll general questions. For P1 cases, please call us on one of our global support numbers found here There has been immense learning with round the clock support from. Access more community resources on the Splunk Community page.A production installation of purchased Splunk software is completely inaccessible or the majority of its functionality is unusable. Splunk Certification Training: Power User and Admin ELK Stack Training &.Start a training or certification track on Splunk Education.Join the Splunk user group Slack channel.Read the Splunk Enterprise Quick Reference Guide for information about Splunk Enterprise features, concepts, search commands, and search examples. Get support for Splunk Enterprise: Ask questions and get answers through community support at Splunk Answers.For module libraries and other reference materials, see the Splunk documentation site for SDKs.Īccess additional resources for Splunk Enterprise: Our application uses features only available in modern browsers such as Chrome, Firefox, Safari, Internet Explorer 11 and Edge. The Splunk for Developers site provides information, tutorials, and examples on Splunk SDKs. It looks like youre using an older browser. Splunk provides documentation for an app or add-on only if the product is supported by Splunk. Verify the integration results Go to Splunk web interface to select Apps > Search & Reporting. In the Log Settings, you should have a column labeled Splunk, check the event types you would like to send to the Splunk server, and click Apply.
Splunk support portal how to#
Learn how to download, configure, and get started using this app. Go to System Services > Log Settings and click Add to set the Splunk server.
Splunk support portal android#
Typically, an app's documentation is linked from the app's download page or included in the app's download package on Splunkbase. Getting Started with Splunk Mobile The free Splunk Mobile app for iOS and Android gives you access to your dashboards, reports, and alerts while you are on-the-go.
Use the following topics to locate the information you need within the Splunk Enterprise documentation: This section directs you to finding documentation on a specific product or task. Please contact them in regards to this and they will be able to tick you off as one, however you can always raise a support case to get this done.
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